Box Office hours
Box Office Hours: Monday-Saturday, 1-6 pm
Outside of regular business hours, the box office will open 2 hours prior to ticketed events.
Payments Accepted: Visa, MasterCard, Discover, American Express, Tilles Center Gift Certificates, Cash or Check (made out to Long Island University.)
Patrons with disabilities requiring specific accommodations must notify the box office at the time of ticket purchase.
We offer no refunds on ticket purchases. There are no adjustments on prior ticket purchases. There are no exchanges on single ticket purchases.
A $3 Facility Fee is included in all ticket prices.
There is a handling fee for all subscription orders.
A convenience charge – variable according to ticket price – will be added to each ticket purchased over the phone. Convenience charges are waived on tickets purchased in-person at the box office. Tickets purchased from sources other than the Tilles Center Box Office or Ticketmaster may not be valid and unusable for admittance, and we cannot replace lost or stolen third-party tickets. Tickets purchased from third parties may be priced much higher than the ticket’s actual face value, and we will be unable to contact holders of such tickets about program changes or cancellations.
Please be on time! Latecomers will be seated at the discretion of the House Manager. These policies are set by the artist, their production personnel, and the House Manager, and will vary from performance to performance. There will be times that late seating will be allowed at any time during the performance. There will be performances, however, at which late seating will not be allowed until intermission! Please allow enough travel time to arrive at Tilles Center at least 5 minutes prior to the scheduled curtain time. Also, patrons who leave their seats during a performance may not be re-seated until there is an appropriate break.